General Information – Residential

Your trash service provides either once weekly residential trash service pick-up for your household only.

Please place your container(s) by the curbside for collection by 6 a.m. to ensure pick-up on any given day. There is one recycling pick-up day per week per neighborhood and all of GBUSA’s customers qualify for the exclusive Rewards program. With Recycling Perks you can earn points every time you recycle. Use those points to shop on fore rewards like discounts and deals from national and local business in categories like Food/Beverage, Restaurants, Home office electronics, apparel, gift cards and entertainment. For more details about the program, click here.

Yard waste is collected in  biodegradable bags (5 per week) or bundle or ties . The biodegradable bags can be purchased at Lowes and Home Depot.

We offer 96 gallon trash and 96 gallon recycling containers to maximize your Recycling efforts.

Limit per Pick Up

The amount of trash you may place out for pick-up is limited to the trash that fits within your cart or carts. Additional carts are available for purchase from GBUSA, Inc. The use of other company’s carts for pick-up is not permitted. After you have received our cart for service, that is the only container acceptable for pick-up by our drivers.

Bulky Item Pick Up

Bulky item pickups are scheduled on your Service Day. Please call our office to schedule a bulky item pickup in advance. There is a modest charge per item depending on size and weight.

Billing Residential Collection

Billing begins on the first day of a quarter (January 1, April 1, July 1 or October 1) and continues until the end of that quarter. Payments for billings are billed in advance and pro-rated accordingly.

Items We Can Collect

Normal household waste, cans, newspapers, foods, clothes, small appliances, plastics, boxes , and empty paint cans (either empty or in which the paint is completely hardened. Otherwise, paint and hazardous waste need to be taken to your local Hazardous Waste site).Christmas trees are collect free up to the third week in January and can be placed outside of the 96 gallon bin.

Items We Do Not Collect

Construction debris, oil, wood, hazardous waste, paint, tires, and automobile batteries are not collected by GBUSAINC. Due to a state law that went into effect July 2011, landfills can no longer accept electronics. The Foxhole Landfill located at 17131 Lancaster Highway, Charlotte, NC (located at Highway 521 right at the NC/SC State Line) will accept and recycle electronic items. Additionally, USB Recycling (3307A Highway 74 East) will recycle electronics. USB offers free drop off or local pickup for a fee. Call 704-207-1220 for more information.

Commingled Recycling in 96 gallon bins.

We want to divert as much trash from our landfills as possible and help you earn valuable rewards through our exclusive partnership with Recycling Perks.

Acceptable Items Include (must be rinsed out):
  • Newspapers and inserts
  • Cardboard
  • Magazines & catalogs
  • Junk mail and envelopes
  • Office and school papers
  • Brown paper bags
  • Aluminum cans (rinsed)
  • Tin & steel cans (rinsed)
  • Plastic milk jugs
  • Plastic bottles (detergent bottles too)
  • Plastic containers (#1-7 – Except #6)
  • Phone books
  • Paper back books
Unacceptable Items Include:
  • Glass jars and bottles
  • Glass Windows
  • Light bulbs
  • Aluminum Foil
  • Dinnerware or ceramics
  • Soiled or dirty containers
  • Food waste or food tainted items (used paper plates, paper towels or napkins)
  • Motor oil or filters
  • Insecticides or herbicides
  • Hazardous chemical containers
  • Plastic trashcan liners or bags
  • Plastic wrapping film
  • Styrofoam containers or peanuts
  • Waxy milk cartons
  • Waxy cardboard (juice boxes or bags)
  • Hard cover books
  • Metal clips, spirals or binders
  • Dirt, Wood Chips, Logs
  • #6 Plastic (Polystyrene or Styrofoam)
  • Construction materials
  • Bales of straw or hay
  • Paint (not acceptable in trash or recycling) – can be disposed, free of charge at:

 Foxhole Recycling Center and Yard Waste
17131 Lancaster Highway, Charlotte, N.C.



Green 96 gallon recycling toter



Blue 96 gallon trash toter

Our new Rewards Program.